Shipping policy
We want your Resurgence Gear order to arrive quickly, safely, and without any surprises. Here's everything you need to know.
Free Standard Shipping
We offer free standard shipping on all orders to addresses across Canada. No minimum order. No hidden fees. Your order ships fully tracked via UPS.
Delivery Times
| Service | Delivery Time | Cost |
|---|---|---|
| Standard Shipping (UPS) | 5–8 business days | Free |
| Express Shipping (UPS Express) | 2–5 business days | CAD $48.00 |
Delivery times are estimates from the date of dispatch and apply to business days (Monday–Friday, excluding Canadian public holidays). Orders placed before 12:00 PM on a business day are typically dispatched the same day.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your UPS tracking number. You can track your order in real time at ups.com/track or via the UPS mobile app.
Duties & Taxes
All orders to Canadian addresses are shipped Delivery Duty Paid (DDP). This means all applicable import duties and taxes are covered by us — you will not be charged any additional fees upon delivery. The price you see at checkout is the price you pay, period.
Shipping Destinations
We currently ship to all provinces and territories within Canada. We do not ship internationally from this store. For orders outside Canada, please visit resurgencegear.eu.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@motoreloaded.com. We will work with UPS to resolve the issue as quickly as possible and ensure you receive your order or a full replacement.
Questions?
If you have any questions about your shipment, please get in touch — we typically respond within one business day.
